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Shipping policy

General Information:

Joya Jewelry conducts shipping of products to both local and international destinations because we work with a large number of artists and manufacturers from different parts of the world.

We are sometimes unable to fulfill delivery times in the usual set times. However, this is also the reason why we’re able to offer fantastic products with equally amazing prices to our customers worldwide.
If your order does not arrive within 45 business days from the date of purchase, please feel free to contact our support team for a full refund of your purchase.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7 - 24 days.

We currently ship to countries in North America, the United Kingdom, Europe, Australia, South America, Asia, and Africa.


Shipping Charges:

Fees levied on shipping are often different based on the product being purchased and the customer’s location. When checking out, our website shows you the applicable shipping fees based on these parameters.

The charges are also dependent on the kind of shipping service:
Standard Shipping

Please Note:
We are unable to ship to multiple addresses on the same order. Customers who want to ship products to multiple locations will have to create separate orders for each location.


Size Chart

Size Chart ring